Senior Client Operations Engineer ID18999

• What you will do

• Collaborate with our solution delivery teams and customers to understand their infrastructure requirements and develop solutions to meet those needs;
• Design, deploy, and maintain cloud environments to ensure high availability and reliability;
• Work with databases like MySQL, PostgreSQL, MongoDB, and MS SQL to ensure efficient and reliable data storage in the cloud;
• Use infrastructure as code tools to automate cloud deployments;
• Monitor cloud environments to ensure performance, cost efficiency, and security;
• Use a structured troubleshooting approach to identify and resolve cloud-related issues;
• Develop and maintain Kubernetes environments to support application deployments;
• Troubleshoot and configure network settings in cloud environments to ensure optimal performance and security;
• Collaborate with development teams to ensure seamless application deployment and integration in the cloud;
• Communicate effectively with customers and team members to ensure cloud requirements are met;
• Part of the on-call rotation team.

• Must haves

• Azure experience, preferably certified (5+ years of experience);
• Experience with infrastructure as code tools (e.g., Terraform, CloudFormation);
• Experience with container orchestration, preferably Kubernetes;
• Client-facing experience in deployments/ installations;
• Excellent English and communication skills;
• The candidate must travel for a device pickup and occasionally travel to one of TeamViewer’s offices. An easily accessible TeamViewer location is preferred (Portugal, Poland);
• Upper-intermediate English level.

• Nice to haves

• Proficiency in AWS and Google Cloud platforms;
• Bachelor’s degree in Computer Science, Information Technology, or a related field;
• Strong proficiency with Linux and Windows Server administration;
• Strong proficiency with bash and PowerShell scripting;
• Experience with creating Terraform Bundles;
• Experience deploying within an Airgap environment;
• Familiarity with databases like MySQL, PostgreSQL, MongoDB, and MS SQL;
• Experience with deploying and troubleshooting a microservice-based application. (Container registry, helm charts, image manipulation, and debugging pods);
• Familiarity with cloud security best practices;
• Experience troubleshooting and configuring network settings in cloud platforms;
• Strong analytical and problem-solving skills;
• Flexible hours but able to work a set schedule;
• Ability to work independently and as part of a team.

AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.

If you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place — guaranteed! 🙂